**Please read this section carefully before ordering**
- We ship only to the USA, USA Territories, and APO/FPO/DPO destinations, using Priority Mail Service via the United States Postal Service (USPS). Delivery times are typically 2-4 business days from date of shipment.
- Please include our email address: MemoirsPC@maxhawthorne.com to your contact list, so your USPS shipping notice and tracking info doesn’t end up in your spam folder.
Does the date I order my book have any bearing on its shipping date?
No. Although we continuously package books while the signing is going on, your book will not be physically put in the mail until the advertised release day.
Will I receive my book on the same day it is released?
No, all books normally ship on their scheduled release date. It typically takes 2-4 business days (longer for some APO/FPO/DPO destinations) via USPS Priority Mail.
Can anything delay my package?
Earthquake, tsunami, hurricane, volcanic eruption, asteroid strike, zombie hordes, UFO invasion, postal strike . . . you get the picture. The possibilities are virtually endless. Although many of these events are extremely unlikely, there may, on very rare occasion, be circumstances beyond our control that cause your book’s shipment to be delayed. We understand this can be very frustrating. Please be patient and polite. If there is a delay of any kind we will work to resolve it as quickly as possible. Once you receive an email stating your book has shipped, it definitely has.
Can you tell me what my postage will be?
Yes. We use a flat rate service, complete with tracking and insurance, and charge $8.99 postage and handling for one book and $14.99 postage and handling for 2 or 3 books (to the same mailing address).
If I order multiple copies can I have them shipped to different addresses?
No, if the recipients have different addresses you must place a separate order for each shipment address. On the other hand, if you are ordering multiple copies for different people and are having them shipped to you (to reduce shipping costs) you can place one order for multiple books. Just make sure to indicate in the “Who would you like your book inscribed to?” box the individual names (i.e. book #1 to Lisa, book #2 to Chris, etc).